refund Policy

You as the customer have the right to cancel our service if you have made the payment but have not submitted your application form.  Please email us immediately and we will refund your fee within 48 hours. However, once the travel card application has been submitted to the US government online system and you have been notified of this through email by one of our agents no refund will be possible. Please check your email and spam folder before you send us a refund request.If your application if rejected by the US government agency because you failed to provide correct information to us as required to obtain your visa, passport or travel document, no refund will be possible. Also, we cannot refund fees paid to government agencies.